https://community.ee.co.uk/t5/Archived-Posts/Order-not-dispatched/m-p/907847#M305239 <P>Good Morning</P><P>&nbsp;</P><P>I've placed an order for an Iphone XR essential plan with a wireless charger on the 7th of May. I have received the confirmation email, but it has not been dispatched and I have not been charged for the transaction, any advice?</P><P>&nbsp;</P><P>Many Thanks</P><P>&nbsp;</P> Tue, 19 May 2020 09:00:14 GMT Charls 2020-05-19T09:00:14Z https://community.ee.co.uk/t5/Archived-Posts/Order-not-dispatched/m-p/907847#M305239 <P>Good Morning</P><P>&nbsp;</P><P>I've placed an order for an Iphone XR essential plan with a wireless charger on the 7th of May. I have received the confirmation email, but it has not been dispatched and I have not been charged for the transaction, any advice?</P><P>&nbsp;</P><P>Many Thanks</P><P>&nbsp;</P> Tue, 19 May 2020 09:00:14 GMT https://community.ee.co.uk/t5/Archived-Posts/Order-not-dispatched/m-p/907847#M305239 Charls 2020-05-19T09:00:14Z https://community.ee.co.uk/t5/Archived-Posts/Order-not-dispatched/m-p/908016#M305240 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/799193">@Charls</a>,</P> <P>&nbsp;</P> <P>Welcome to the EE Community. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>&nbsp;</P> <P>I'm sorry to hear you haven't had an update on your order yet.</P> <P>&nbsp;</P> <P>Please <A href="https://ee.co.uk/help/get-in-touch" target="_blank">get in touch with Customer Care</A> so we can check your order status.</P> <P>&nbsp;</P> <P>Thanks</P> <P>&nbsp;</P> <P>James</P> Tue, 19 May 2020 13:15:30 GMT https://community.ee.co.uk/t5/Archived-Posts/Order-not-dispatched/m-p/908016#M305240 James_B 2020-05-19T13:15:30Z