topic Re: wrong email used in Archived Posts

wrong email used

sorrell — Mon, 18 May 2020 22:49:45 GMT

hiya,

I just ordered a new iphone but put the wrong email address in (it was one number off my actual email) and my order went through giving me an order number but I closed the tab so Im not sure if i can, or who to call the try rectify this. Is it safe to assume they will try call me on my current number to confirm the purchase then I can ask them to update the email or should I try call them without an order number.

Thank you for any help

Re: wrong email used

XRaySpeX — Mon, 18 May 2020 23:22:18 GMT

You should phone CS to correct it.

Re: wrong email used

Leanne_T — Tue, 19 May 2020 09:19:43 GMT

Morning @sorrell

Thanks for coming to the community and for ordering with us 🙂

If you give us a call we can get the email address updated for you, so we can keep you up to date with your order.

You will get a text message from DPD the day before delivery of your iPhone.

Thanks 🙂

Leanne.