topic Re: Order in Archived Posts

Order

Ralphy123 — Mon, 18 May 2020 08:45:45 GMT

I ordered an Apple Watch and I received an email saying it would be dispatched within 1 day and I have no received any other information to when it will be delivered I understand everything going on I was just wondering when it will be here

Re: Order

Profile closed — Mon, 18 May 2020 11:12:06 GMT

Hi @Ralphy123

Welcome to the EE Community,

you can track your order by clicking on the link below

EE ORDER TRACKER

If the tracker doesn't display any information call freephone 0800 317 720 and a customer service advisor will be able to check the status of your order.

Thanks,

David.

Re: Order

Leanne_T — Mon, 18 May 2020 11:34:01 GMT

Hi @Ralphy123

Thanks for coming to the community.

When did you place the order?

Could you let me know the size and colour Apple Watch that you have ordered?

Speak soon 🙂

Leanne.

Re: Order

Ralphy123 — Mon, 18 May 2020 11:56:57 GMT

Hello the EE order tracker does not work and it says it cannot be tracked at the moment I placed the order Thursday and it’s a white series 3 Apple Watch 38mm

thankyou

Re: Order

Leanne_T — Mon, 18 May 2020 12:03:09 GMT

Hi there @Ralphy123

Thanks for coming back to us.

This is showing in stock as soon as your order has been processed you will get another email from us.

You will also get a text message from DPD the day before delivery of your watch 🙂

If you would like an update on your order, please give our Mobile Care team a call on 150 they can get this checked for you.

Leanne 🙂