topic Re: Upgrade order not delivered in Archived Posts

Upgrade order not delivered

Gem95 — Sun, 17 May 2020 12:38:42 GMT

I ordered an upgrade online and arranged A time slot for super fast delivery, the upgrade never arrived, tracking is unavailable and I can’t get through to the number it says to call regarding deliveries, the money has been taken from my account. Any suggestions as to what I can do? Thanks!

Re: Upgrade order not delivered

Profile closed — Sun, 17 May 2020 12:51:09 GMT

Hi @Gem95

Welcome to the EE Community,

If the tracker isn't displaying any information about your order call freephone 0800 317 720 & a customer service advisor will be able to check the status of your order.

Thanks,

David.

Re: Upgrade order not delivered

Gem95 — Sun, 17 May 2020 13:52:43 GMT

All sorted! Thank you!

Re: Upgrade order not delivered

Profile closed — Sun, 17 May 2020 13:57:03 GMT

glad your all sorted @Gem95 if you need any further help in the future visit us here on the community 🙂