https://community.ee.co.uk/t5/Archived-Posts/No-update-on-order/m-p/906027#M305154 <P>I ordered a pay as you go phone three days ago had a successful order email but money hasn’t left my bank and no update on delivery I need to know if they are going to despatch it because if not I can order from somewhere else but don’t want money to leave bank twice&nbsp;</P> Fri, 15 May 2020 07:25:57 GMT Loucamp86 2020-05-15T07:25:57Z https://community.ee.co.uk/t5/Archived-Posts/No-update-on-order/m-p/906027#M305154 <P>I ordered a pay as you go phone three days ago had a successful order email but money hasn’t left my bank and no update on delivery I need to know if they are going to despatch it because if not I can order from somewhere else but don’t want money to leave bank twice&nbsp;</P> Fri, 15 May 2020 07:25:57 GMT https://community.ee.co.uk/t5/Archived-Posts/No-update-on-order/m-p/906027#M305154 Loucamp86 2020-05-15T07:25:57Z https://community.ee.co.uk/t5/Archived-Posts/No-update-on-order/m-p/906117#M305155 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/796526">@Loucamp86</a>,</P> <P>&nbsp;</P> <P>Welcome to the EE Community. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>&nbsp;</P> <P>I'm sorry to hear you haven't received an update on your order yet.</P> <P>&nbsp;</P> <P>Please <A href="https://ee.co.uk/help/get-in-touch" target="_blank">get in touch with Customer Care</A> so we can check its status.</P> <P>&nbsp;</P> <P>Thanks</P> <P>&nbsp;</P> <P>James</P> Fri, 15 May 2020 11:12:47 GMT https://community.ee.co.uk/t5/Archived-Posts/No-update-on-order/m-p/906117#M305155 James_B 2020-05-15T11:12:47Z