topic Re: Upgrade Regret, Any Way To Change It? in Archived Posts

Upgrade Regret, Any Way To Change It?

ABear — Thu, 14 May 2020 17:28:11 GMT

I just signed up for a new phone and contract as my old contract date is up for renewal. I ordered the Huawei P30 Pro. 3 hours later it comes up in my newsfeed that June 1 a new w/Google, more storage and better camera 2020 version of the Huawei P30 Pro comes out and comes with a free watch in the month of June. To say I'm gutted is an understatement.

Is there any buyers remorse clause or way to upgrade?

Re: Upgrade Regret, Any Way To Change It?

Chris_B — Thu, 14 May 2020 17:57:21 GMT

@ABear You have a 14 day calling off period you need to call customer services and inform them you don’t want the device they will send a returns package to you so you can send advice back.

just to add that watch offer might not be available through EE you’ll have to wait and see once you return the device.

Re: Upgrade Regret, Any Way To Change It?

ABear — Fri, 15 May 2020 10:39:29 GMT

Thank you so much for taking the time to help me with this! 🥰