https://community.ee.co.uk/t5/Archived-Posts/Ordered-an-upgrade-but-no-order-number-and-no-money-has-been/m-p/904954#M305101 <P>I ordered a new mobile phone today over the phone as was told everything was okay and has been put through but I haven't received any order number nor has any money for the early upgrade fee been taken from my account, has this happened to anyone else?</P> Tue, 12 May 2020 22:41:33 GMT CallumW 2020-05-12T22:41:33Z https://community.ee.co.uk/t5/Archived-Posts/Ordered-an-upgrade-but-no-order-number-and-no-money-has-been/m-p/904954#M305101 <P>I ordered a new mobile phone today over the phone as was told everything was okay and has been put through but I haven't received any order number nor has any money for the early upgrade fee been taken from my account, has this happened to anyone else?</P> Tue, 12 May 2020 22:41:33 GMT https://community.ee.co.uk/t5/Archived-Posts/Ordered-an-upgrade-but-no-order-number-and-no-money-has-been/m-p/904954#M305101 CallumW 2020-05-12T22:41:33Z https://community.ee.co.uk/t5/Archived-Posts/Ordered-an-upgrade-but-no-order-number-and-no-money-has-been/m-p/905054#M305102 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/794819">@CallumW</a></P> <P>&nbsp;</P> <P>Welcome to the community. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>&nbsp;</P> <P>Which phone did you go for? Is it an upgrade or new connection?</P> <P><BR /> Chris</P> Wed, 13 May 2020 09:03:29 GMT https://community.ee.co.uk/t5/Archived-Posts/Ordered-an-upgrade-but-no-order-number-and-no-money-has-been/m-p/905054#M305102 Christopher_G 2020-05-13T09:03:29Z