https://community.ee.co.uk/t5/Archived-Posts/New-phone/m-p/904096#M305050 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/793303">@Gazm1979</a>&nbsp;</P> <P>&nbsp;</P> <P>Welcome to the EE Community,</P> <P>&nbsp;</P> <P>If the tracker isn't providing you with any information call freephone 0800 317 720 and a customer service advisor will be able to check the status of your order.</P> <P>&nbsp;</P> <P>Thanks,</P> <P>&nbsp;</P> <P>David.</P> Mon, 11 May 2020 10:36:15 GMT Profile closed 2020-05-11T10:36:15Z https://community.ee.co.uk/t5/Archived-Posts/New-phone/m-p/904028#M305049 <P>I upgraded and ordered a new phone on Saturday morning , i was told i would receive a text yesterday confirming my delivery time today. i have not had the text and when i check the tracking it says order confirmed but it’s not even saying it will be dispatched in 24 hours. So Will I be getting it today as I was told I would be and if not why and when will I get it. I tried to ring but it keeps say this service is not available.</P> Mon, 11 May 2020 09:01:35 GMT https://community.ee.co.uk/t5/Archived-Posts/New-phone/m-p/904028#M305049 Gazm1979 2020-05-11T09:01:35Z https://community.ee.co.uk/t5/Archived-Posts/New-phone/m-p/904096#M305050 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/793303">@Gazm1979</a>&nbsp;</P> <P>&nbsp;</P> <P>Welcome to the EE Community,</P> <P>&nbsp;</P> <P>If the tracker isn't providing you with any information call freephone 0800 317 720 and a customer service advisor will be able to check the status of your order.</P> <P>&nbsp;</P> <P>Thanks,</P> <P>&nbsp;</P> <P>David.</P> Mon, 11 May 2020 10:36:15 GMT https://community.ee.co.uk/t5/Archived-Posts/New-phone/m-p/904096#M305050 Profile closed 2020-05-11T10:36:15Z