topic Upgrade in Archived Posts

Upgrade

Sarahwilliams07 — Mon, 11 May 2020 09:05:24 GMT

ive been a sim only customer for a while and recently tried to upgrade to a phone and sim. I’ve had an email to say additional info is required and to call. I’ve tried to call but due to the lock down it’s hard to get through. Any idea how I can get my order completed?

Thanks

Re: Upgrade

Profile closed — Mon, 11 May 2020 10:27:48 GMT

Hi @Sarahwilliams07

Welcome to the EE Community,

If you call freephone 0800 317 720 a advisor will be able to complete your order.

Thanks,

David.