https://community.ee.co.uk/t5/Archived-Posts/Ordered-new-phone-21st-April/m-p/904084#M305046 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/793286">@Unicornsparkle2</a>&nbsp;</P> <P>&nbsp;</P> <P>Welcome to the EE Community,</P> <P>&nbsp;</P> <P>If you call customer services on 0800 317 720 they will be able to provide you with a update on the status of your order.</P> <P>&nbsp;</P> <P>Thanks,</P> <P>&nbsp;</P> <P>David.</P> Mon, 11 May 2020 10:23:19 GMT Profile closed 2020-05-11T10:23:19Z https://community.ee.co.uk/t5/Archived-Posts/Ordered-new-phone-21st-April/m-p/904010#M305045 <P>So ordered a new contract phone Apple iPhone 11 on 21st April. I got email to say it’s been successful and money has been taken from my account and not another word! I’ve no idea where my order is, I’ve had no communication from anyone to say it’s on its way or anything! When I try to track my order it’s telling me they can’t tell me anything at the minute. I’m at the point of wanting to cancel my order!&nbsp;</P> Mon, 11 May 2020 08:16:39 GMT https://community.ee.co.uk/t5/Archived-Posts/Ordered-new-phone-21st-April/m-p/904010#M305045 Unicornsparkle2 2020-05-11T08:16:39Z https://community.ee.co.uk/t5/Archived-Posts/Ordered-new-phone-21st-April/m-p/904084#M305046 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/793286">@Unicornsparkle2</a>&nbsp;</P> <P>&nbsp;</P> <P>Welcome to the EE Community,</P> <P>&nbsp;</P> <P>If you call customer services on 0800 317 720 they will be able to provide you with a update on the status of your order.</P> <P>&nbsp;</P> <P>Thanks,</P> <P>&nbsp;</P> <P>David.</P> Mon, 11 May 2020 10:23:19 GMT https://community.ee.co.uk/t5/Archived-Posts/Ordered-new-phone-21st-April/m-p/904084#M305046 Profile closed 2020-05-11T10:23:19Z