topic Re: Huawei p40 pro upgrade in Archived Posts

Huawei p40 pro upgrade

Tbogoslovski — Tue, 05 May 2020 15:18:22 GMT

Upgraded on Saturday 02.05 and the guy said I will get the phone delivered on a Monday ,but still nothing . Yesterday I chat with guy from EE and he said you don't have it in stock ,while on you website it says otherwise. When you will have it in stock and when should I expect delivery?

Re: Huawei p40 pro upgrade

Jon_K — Wed, 06 May 2020 07:47:13 GMT

Hi @Tbogoslovski.

Welcome to the community.

Did the chat team give you any indication on when you might receive your phone?

You'll get an email/text from DPD when it's ready to be delivered.

Jon

Re: Huawei p40 pro upgrade

Tbogoslovski — Wed, 06 May 2020 07:52:54 GMT

They told me that the phone is not in stock ,and couldn't answer when it will be.

Re: Huawei p40 pro upgrade

Jon_K — Wed, 06 May 2020 08:12:16 GMT

Thanks @Tbogoslovski.

Is your upgrade order still open?

If so, you'd be notified when the phone was ready to deliver.

Jon

Re: Huawei p40 pro upgrade

Red85 — Wed, 06 May 2020 16:15:38 GMT

I ordered mine by phone on Monday 4th first I was told usually 24 hours then could be anytime then I mentioned that the website states 7 days so that's what she went with in the end. Looking at the tracking screen is a bit misleading as it says order confirmed and pre-order confirmed and also under expected delivery it says awaiting confirmation.

Re: Huawei p40 pro upgrade

Chris_B — Wed, 06 May 2020 16:25:39 GMT

@Red85 Usually if it says waiting confirmation customer services might need to speak with you. It’ll be best to call to check.

Re: Huawei p40 pro upgrade

Red85 — Wed, 06 May 2020 17:02:07 GMT

Just spoke to 150 the P40 pro isn't at the EE warehouse yet they are expected within 7days and when they land the expected delivery date will update.

Re: Huawei p40 pro upgrade

Tbogoslovski — Thu, 07 May 2020 10:47:24 GMT

Yes they told me the same

Re: Huawei p40 pro upgrade

Omichelsea — Sat, 09 May 2020 18:02:43 GMT

Hi ,

Have you received the Huawei p40 pro ye .

Re: Huawei p40 pro upgrade

Tbogoslovski — Sat, 09 May 2020 18:44:45 GMT

Got it yesterday 🙂

Re: Huawei p40 pro upgrade

Tbogoslovski — Sat, 09 May 2020 18:45:29 GMT

Got it yesterday

Sent from my Huawei phone

Re: Huawei p40 pro upgrade

chistery — Sat, 09 May 2020 19:20:50 GMT

Hi @Tbogoslovski Let us know what you think of it once you've had it a few days? 😀

Re: Huawei p40 pro upgrade

Red85 — Sun, 10 May 2020 12:43:47 GMT

Mine came yesterday and I love it, so quick and the cameras are amazing screen totally pops with colour feels not much bigger than my p20 Pro in your hand but the screen feels massive especially as I'm now using gestures in stead of the 3 control dots I used before. There are ways and means around the GSM issue findable on a quick Google search.