topic Re: I’ve received my phone but not my accessories in Archived Posts

I’ve received my phone but not my accessories

Tee27 — Wed, 06 May 2020 10:02:29 GMT

Hey, does anyone know if you receive a new phone with the accessories or do they come separately? I’ve bought a new phone and it came today but the accessories aren’t with it. Thank you.

Re: I’ve received my phone but not my accessories

Christopher_G — Wed, 06 May 2020 12:41:20 GMT

Hi @Tee27

Welcome to the community.

Which accessories did you order?

Chris

Re: I’ve received my phone but not my accessories

Tee27 — Fri, 08 May 2020 09:25:42 GMT

Hiya, thank you!
So I bought full cover insurance which comes with free ‘Minute One Premium Screen Protector and Case Bundle’

Thank you for responding.

Re: I’ve received my phone but not my accessories

Christopher_G — Fri, 08 May 2020 09:32:19 GMT

They're supposed to come with the phone, @Tee27

If it doesn't arrive within 7 days, please let us know.

Chris

Re: I’ve received my phone but not my accessories

Tee27 — Fri, 08 May 2020 12:16:56 GMT

Okay, I thought so!
Am I better of ringing if they don’t arrive?

Thanks!

Re: I’ve received my phone but not my accessories

Christopher_G — Fri, 08 May 2020 12:19:54 GMT

Yes, feel free to call, @Tee27

Please let me know what happens regardless.

Thanks

Chris 🙂