topic Re: Tablet order in Archived Posts

Tablet order

James-dkemp — Wed, 06 May 2020 15:38:02 GMT

Hi,

I placed an order online a week ago for a Huawei Media pad m5 10.8 which was showing in stock, I received the email confirmation, up checking the order status it's now on backorder? Having looked on the store this isn't even being sold anymore

Am I likely to recieve this tablet?

Re: Tablet order

James-dkemp — Wed, 06 May 2020 19:31:35 GMT

It has now changed to 'your order is on track' and delivery is awaiting confirmation whatever this means?

Re: Tablet order

James_B — Thu, 07 May 2020 08:28:44 GMT

Hi @James-dkemp,

Welcome to the EE Community. 🙂

Our Customer Care Team will be happy to check the status of your order if you get in touch.

Thanks

James

Re: Tablet order

James-dkemp — Thu, 07 May 2020 16:03:29 GMT

Called 150 who advised out of stock for the foreseeable future with no delivery date, order cancelled.

call answered very quickly considering current situation

Re: Tablet order

James_B — Fri, 08 May 2020 07:59:08 GMT

Hi @James-dkemp,

It's great to hear that your call was answered quickly.

I'm sorry the tablet you ordered is out of stock. Please let us know if you need any help choosing a replacement.

James