topic Re: Changed from Sim Only in Archived Posts

Changed from Sim Only

Smithy2 — Wed, 06 May 2020 19:38:11 GMT

Earlie today I chaged my contract from sim only to with phone however I have had texts stating my sim will be delivered tomorrow & my account now shows the increase in cost but no mention of the new phone??

It still shows my old phone which i bought as upgrade not available???

Re: Changed from Sim Only

Chris_B — Wed, 06 May 2020 19:41:56 GMT

@Smithy2 The device shown on your account gets there via using that device on a cellular signal so until you get the new device it will always show your old device as that’s the device being used.

Re: Changed from Sim Only

Profile closed — Wed, 06 May 2020 19:42:06 GMT

Hi @Smithy2

Welcome to the EE Community,

you can track your order by clicking on the link below

ORDER TRACKER

because your plan has changed that would indicate to me that your phone would be despatched today.

Thanks,

David.

Re: Changed from Sim Only

Profile closed — Wed, 06 May 2020 19:44:06 GMT

@Smithy2 let us know how you get on 🙂