topic Re: ,Phone Order in Archived Posts

,Phone Order

Sam_mrtn — Tue, 05 May 2020 20:54:51 GMT

Hi,

I have recently put an order through for a phone upgrade.

I have received an email saying they've got my order and they have given me a tracking number.

However every time I put that number in it comes up with an error.

Does anyone also know how long it should be for a phone to arrive?

They said they'd keep me updated but I am yet to receive any type of update.

Thanks

Re: ,Phone Order

Profile closed — Tue, 05 May 2020 21:51:23 GMT

Hi @Sam_mrtn

Welcome to the EE Community,

If the tracker aint providing you with a update ring customer services on 150 or freephone 0800 317 720 and a customer service advisor will be able to check the status of your order.

Thanks,

David.