topic Re: No confirmation or tracking on new phone in Archived Posts

No confirmation or tracking on new phone

Alanna98 — Mon, 04 May 2020 10:08:45 GMT

I upgraded my phone 2 days ago and havent gotten a confirmation email or text to say when it would be delivered can someone please help

Christopher_G — Mon, 04 May 2020 13:56:28 GMT

Welcome to the community. Thanks for ordering. 🙂

What did you order?

Did the email go to your spam/junk folder?

Chris

Alanna98 — Mon, 04 May 2020 13:59:14 GMT

Hi no i checked them and nothing there i orderd the iphone xs max in gold

Christopher_G — Mon, 04 May 2020 14:09:22 GMT

Is it definitely the iPhone XS Max that you ordered, @Alanna98?

Chris

Alanna98 — Mon, 04 May 2020 14:14:36 GMT

Hi yea i had acc done it over a phone call thats the one i picked should i ring if that be easier?

Christopher_G — Mon, 04 May 2020 14:22:47 GMT

I can't see any stock for the iPhone XS Max, @Alanna98

Yeah, it might be best to call and check your order.

Let me know how you get on.

Chris