topic Re: Add a accessories in Archived Posts

Add a accessories

Seancfc42 — Fri, 01 May 2020 14:37:20 GMT

Everytime I Try Add the LG Tv to my plan I get to the checkout page to pay the up front fee but it keeps saying something went wrong. I have already had a HomePod on my plan now that’s finished I want to add this.

Re: Add a accessories

Profile closed — Sat, 02 May 2020 02:07:03 GMT

Hi @Seancfc42

Welcome to the EE Community,

If you call freephone 0800 956 6000 opt 2 opt 1 a sales advisor will be able to process your add to plan order for you.

Thanks,

David.

Re: Add a accessories

Leanne_T — Sun, 03 May 2020 07:55:19 GMT

Morning @Seancfc42

Thanks for coming to the community.

Have you had a chance to speak to our Mobile Care team since you posted on the community?

If so, have you had the add to plan accessory ordered now?

Thanks.

Leanne.

Re: Add a accessories

Seancfc42 — Sun, 03 May 2020 07:59:14 GMT

No I haven’t not yet

Re: Add a accessories

Leanne_T — Sun, 03 May 2020 08:06:51 GMT

Hi @Seancfc42

Thanks for coming back to me.

Are you wanting to order the LG 43" Ultra HD 4K TV?

Leanne.

Re: Add a accessories

Seancfc42 — Sun, 03 May 2020 10:00:14 GMT

Yes

Re: Add a accessories

Leanne_T — Sun, 03 May 2020 10:27:18 GMT

Thanks for coming back to me @Seancfc42

I have checked this for you and currently the LG TV is showing out of stock, if you keep checking the add to plan site will be updated when stock becomes available.

Thanks.

Leanne.

Re: Add a accessories

Seancfc42 — Sun, 03 May 2020 10:36:14 GMT

Ok thank you

Re: Add a accessories

Leanne_T — Sun, 03 May 2020 10:42:56 GMT

No problem @Seancfc42

Have a lovely Sunday 🙂

Leanne.