Ordered Pixel 4 not Pixel 4 XL

Antler000 — Fri, 01 May 2020 15:28:33 GMT

As the title says, I recently just ordered the Pixel 4 instead of the Pixel 4 XL, I was hoping it would be simple to change it to the Pixel 4 XL and I'd pay any extra costs. I've tried calling but lines are busy and this is urgent as it's for delivery on Monday. I hope I can get this sorted!

Re: Ordered Pixel 4 not Pixel 4 XL

Leanne_T — Sun, 03 May 2020 09:43:08 GMT

Hi there @Antler000

Thanks for posting on the community.

Our Mobile Care team are the best people to speak to, they can check the order for you and see if this can be changed to the phone that you wanted 🙂

We’re doing everything we can to help our customers and look after the wellbeing of our people during the Coronavirus outbreak.

Our contact centres in the UK and Ireland are open to help keep you connected, but we have fewer people available to take your calls.

Thanks.

Leanne.

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Ordered Pixel 4 not Pixel 4 XL

Re: Ordered Pixel 4 not Pixel 4 XL