topic EE - Thanks for your order no update? in Archived Posts

EE - Thanks for your order no update?

Rodnork — Sat, 02 May 2020 12:26:36 GMT

Hi I placed an order on Wednesday the 29th of April for a Samsung Galaxy Watch Active 2 Aluminium 44mm and received an email with an order number but have no communication since. When I put the order number in the order tracker it give no further information inferring its not on the system yet

Is there a backlog?

Any update or information would be much appreciated

Re: EE - Thanks for your order no update?

Profile closed — Sat, 02 May 2020 15:21:23 GMT

Hi @dylangunn

Welcome to the EE Community,

If the tracker doesnt give you the information you require ring freephone 0800 317 720 and a customer service advisor will be able to check the status of your order.

Thanks,

David.