topic I haven't received My upgrade in Archived Posts

I haven't received My upgrade

Gbill98 — Thu, 30 Apr 2020 11:51:04 GMT

I paid for next day delivery and have not received a text or a email about anything and still have no received my phone where as my sister. Got it the next day and was not charge delivery

Re: I haven't received My upgrade

Chris_B — Thu, 30 Apr 2020 11:59:45 GMT

@Gbill98 Did you order over the phone ? If you did you’ll be charged next day delivery. If you order online you are not charged.

Re: I haven't received My upgrade

Gbill98 — Thu, 30 Apr 2020 15:29:48 GMT

Yes i did it over the phone but still haven’t received my phone

Re: I haven't received My upgrade

Jon_K — Thu, 30 Apr 2020 16:46:17 GMT

Hi @Gbill98.

Welcome to the community.

If you don't receive your phone today, I'd recommend contacting our Customer Care team in the morning so they can check what is happening for you.

Jon