topic Re: Re: Where's my EE pay as you go order? in Archived Posts

Re: Where's my EE pay as you go order?

rosemike17 — Wed, 29 Apr 2020 14:48:58 GMT

my order has not arrived ************. 10 days ago.

[mod edit: please don't post personal details on the forum]

Leanne_T — Wed, 29 Apr 2020 14:47:19 GMT

Welcome to the community.

Could you let me know what you have ordered please?

We have no account access to check the order number for you, but I will check stock on the device or accessory that you have ordered 🙂

Leanne.

rosemike17 — Thu, 30 Apr 2020 12:32:21 GMT

Order number: ************Order date: 21 Apr 2020
(100gb sim only)

[mod edit: please don't post personal details on the forum]

Leanne_T — Thu, 30 Apr 2020 12:55:25 GMT

Thanks for coming back to me.

If you have ordered a SIM card this can take 2-5 working days to arrive.

Please give us a call on 0800 079 8586 and our sales team can check the order for you.

Thanks 🙂

Leanne.