https://community.ee.co.uk/t5/Archived-Posts/Upgrade-directly-with-EE/m-p/895997#M304383 <P>Hi I have just upgraded using my EE account which worked well. My previous contract was with Carphone Warehouse-do I need to let them know I have now upgraded directly with EE or will you let them know?</P> Mon, 27 Apr 2020 17:17:53 GMT sophiat 2020-04-27T17:17:53Z https://community.ee.co.uk/t5/Archived-Posts/Upgrade-directly-with-EE/m-p/895997#M304383 <P>Hi I have just upgraded using my EE account which worked well. My previous contract was with Carphone Warehouse-do I need to let them know I have now upgraded directly with EE or will you let them know?</P> Mon, 27 Apr 2020 17:17:53 GMT https://community.ee.co.uk/t5/Archived-Posts/Upgrade-directly-with-EE/m-p/895997#M304383 sophiat 2020-04-27T17:17:53Z https://community.ee.co.uk/t5/Archived-Posts/Upgrade-directly-with-EE/m-p/896028#M304384 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/781289">@sophiat</a>&nbsp; &nbsp;You only got the old contract via the carphone warehouse after that your contract is with EE and only if you had a issue with your device would you need to go back to the carphone warehouse. &nbsp; How or where you upgrade has nothing to do with how you upgraded the past. &nbsp;</P> Mon, 27 Apr 2020 17:57:00 GMT https://community.ee.co.uk/t5/Archived-Posts/Upgrade-directly-with-EE/m-p/896028#M304384 Chris_B 2020-04-27T17:57:00Z