topic Re: unable to track delivery as there was no order number on my email confirmation. in Archived Posts

unable to track delivery as there was no order number on my email confirmation.

ChrisHum — Mon, 27 Apr 2020 10:14:58 GMT

Delivery should be today but I’ve had no contact from DPD. I am unable to track it because there was no order number on my confirmation. I have checked junk folder as well.

Re: unable to track delivery as there was no order number on my email confirmation.

Jon_K — Mon, 27 Apr 2020 17:06:34 GMT

Hi @ChrisHum

Welcome to the community.

When did you place your order?

What did you order?

Jon

Re: unable to track delivery as there was no order number on my email confirmation.

ChrisHum — Mon, 27 Apr 2020 17:41:31 GMT

Hi Jon,

Thanks for the reply.

Its sorted now, DPD lost it in transit.

I am a little disappointed though as DPD told me that EE will begin an investigation and post a replacement straight away. I’ve now been told by EE that it can take up to 72 hours for them to send my phone.

Re: unable to track delivery as there was no order number on my email confirmation.

Jon_K — Mon, 27 Apr 2020 17:45:45 GMT

I'm glad you got to the bottom of this, @ChrisHum.

I'm sorry to hear that this was the case though, I hope you enjoy using the phone when it arrives.

Jon