topic Re: How long are deliveries taking at the moment? in Archived Posts

How long are deliveries taking at the moment?

Tina86 — Sun, 26 Apr 2020 09:01:48 GMT

How long are deliveries taking at the moment? i have been waiting almost a week for my order and still no sign, no email, no text and when trying to track order number it pops up error?

Re: How long are deliveries taking at the moment?

James_B — Mon, 27 Apr 2020 10:56:58 GMT

Hi @Tina86,

Welcome to the EE Community. 🙂

You should receive a text message from DPD with tracking details as soon as your delivery slot has been confirmed.

Was the phone you ordered in stock?

Thanks

James

Re: How long are deliveries taking at the moment?

Tina86 — Mon, 27 Apr 2020 12:37:25 GMT

Hi.. Thanks for your reply,

it was an Apple Watch that I ordered and yes it was in stock said it is usually sent out within 1 day 😕 I ordered Monday 20th April.

no sign and no txt as of yet.

Re: How long are deliveries taking at the moment?

James_B — Mon, 27 Apr 2020 12:44:50 GMT

Hi @Tina86,

Please get in touch with Customer Care so we can take a quick look at your order.

Thanks

James