topic Re: Where’s my confirmation email an update for delivery for my order? in Archived Posts

Where’s my confirmation email an update for delivery for my order?

Mimik22 — Fri, 24 Apr 2020 11:56:29 GMT

So upgraded over the phone got my copy of my bill an what I’ve upgraded too, meant to be arriving today? Yet I’ve had no confirmation email or text or when my phone will be delivered or dispatched? Yet my pay monthly has already been changed aswell.
so why have I not revived anything of an confirmation about my order?

Re: Where’s my confirmation email an update for delivery for my order?

Chris_B — Fri, 24 Apr 2020 13:37:11 GMT

@Mimik22 Have you checked your spam folder ?

Re: Where’s my confirmation email an update for delivery for my order?

Christopher_G — Sat, 25 Apr 2020 10:07:16 GMT

Hi @Mimik22

Welcome to the community and thanks for ordering. It's a good sign that the plan is changing.

Could you download the DPD app and search for a delivery at your address please?

Chris

Re: Where’s my confirmation email an update for delivery for my order?

Mimik22 — Sun, 26 Apr 2020 05:32:38 GMT

Hello, I’ve all sorted it now thankyou it arrived

Sent from my iPhone

Re: Where’s my confirmation email an update for delivery for my order?

James_B — Mon, 27 Apr 2020 10:36:12 GMT

Thanks for letting us know @Mimik22 🙂

James