https://community.ee.co.uk/t5/Archived-Posts/I-haven-t-had-a-email-or-text-about-my-order/m-p/895160#M304325 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/779929">@SamuL</a>&nbsp; this public forum can’t give you any information on the update of your new device you will have to speak to customer services about this</P> Sun, 26 Apr 2020 13:47:05 GMT Chris_B 2020-04-26T13:47:05Z https://community.ee.co.uk/t5/Archived-Posts/I-haven-t-had-a-email-or-text-about-my-order/m-p/895054#M304324 <P>I ordered a new phone with a monthly plan on the 23rd it's been 3 days and I've had no confirmation and I can't track my order either. I haven't paid anything upfront and I understand if there is a delay due to situations. I just don't want it to come to the end of the month and I will have to pay for 2 phones when I haven't even had the new phone for that month. I just would like to know what's the status with my order&nbsp;</P> Sun, 26 Apr 2020 11:44:50 GMT https://community.ee.co.uk/t5/Archived-Posts/I-haven-t-had-a-email-or-text-about-my-order/m-p/895054#M304324 SamuL 2020-04-26T11:44:50Z https://community.ee.co.uk/t5/Archived-Posts/I-haven-t-had-a-email-or-text-about-my-order/m-p/895160#M304325 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/779929">@SamuL</a>&nbsp; this public forum can’t give you any information on the update of your new device you will have to speak to customer services about this</P> Sun, 26 Apr 2020 13:47:05 GMT https://community.ee.co.uk/t5/Archived-Posts/I-haven-t-had-a-email-or-text-about-my-order/m-p/895160#M304325 Chris_B 2020-04-26T13:47:05Z