topic Re: Pay monthly sim card order in Archived Posts

Pay monthly sim card order

Lcrozier — Thu, 23 Apr 2020 20:42:39 GMT

I placed an order for a sim card online 5 days ago. Was then speaking to a salesman and he said it would be despatched next day. Got confirmation email. xko279370416 is the order number. Cant phone as my old sim was a work number which has been cancelled. Left in lockdown on my own with no phone. Not good! Could someone please update me asap about where my Sim card is. You have taken my bank details.

Re: Pay monthly sim card order

James_B — Fri, 24 Apr 2020 10:37:13 GMT

Hi @Lcrozier,

Welcome to the EE Community. 🙂

SIM cards usually take 2-5 working days to arrive. What day did you order it on?

Thanks

James

Re: Pay monthly sim card order

Lcrozier — Fri, 24 Apr 2020 11:29:15 GMT

I ordered it on Monday

Re: Pay monthly sim card order

Lcrozier — Fri, 24 Apr 2020 11:30:12 GMT

I ordered it on Monday.

Re: Pay monthly sim card order

James_B — Fri, 24 Apr 2020 11:51:49 GMT

Hi @Lcrozier,

Please let us know if your SIM card doesn't arrive in Monday's post.

Thanks

James