https://community.ee.co.uk/t5/Archived-Posts/I-have-been-waiting-for-the-new-phone-for-3-weeks-but-it-is/m-p/893788#M304244 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/776783">@Tabita2020</a>.</P> <P>&nbsp;</P> <P>Did you get an order number by email that you can use to track your order in our <A href="https://ee.co.uk/help/help-new/orders-and-delivery/order-status/how-do-i-track-my-order" target="_blank">online order tracker</A>?</P> <P>&nbsp;</P> <P>Jon</P> Fri, 24 Apr 2020 09:40:55 GMT Jon_K 2020-04-24T09:40:55Z https://community.ee.co.uk/t5/Archived-Posts/I-have-been-waiting-for-the-new-phone-for-3-weeks-but-it-is/m-p/892962#M304241 <P>I have been waiting for the new phone for 3 weeks but it is waiting why ??</P> Thu, 23 Apr 2020 05:57:00 GMT https://community.ee.co.uk/t5/Archived-Posts/I-have-been-waiting-for-the-new-phone-for-3-weeks-but-it-is/m-p/892962#M304241 Tabita2020 2020-04-23T05:57:00Z https://community.ee.co.uk/t5/Archived-Posts/I-have-been-waiting-for-the-new-phone-for-3-weeks-but-it-is/m-p/893201#M304242 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/776783">@Tabita2020</a>,</P> <P>&nbsp;</P> <P>Welcome to the EE Community. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>&nbsp;</P> <P>Was the phone you ordered in stock or was it a pre-order?</P> <P>&nbsp;</P> <P>Thanks</P> <P>&nbsp;</P> <P>James</P> Thu, 23 Apr 2020 11:48:43 GMT https://community.ee.co.uk/t5/Archived-Posts/I-have-been-waiting-for-the-new-phone-for-3-weeks-but-it-is/m-p/893201#M304242 James_B 2020-04-23T11:48:43Z https://community.ee.co.uk/t5/Archived-Posts/I-have-been-waiting-for-the-new-phone-for-3-weeks-but-it-is/m-p/893540#M304243 <P>was in stock</P> Thu, 23 Apr 2020 19:06:38 GMT https://community.ee.co.uk/t5/Archived-Posts/I-have-been-waiting-for-the-new-phone-for-3-weeks-but-it-is/m-p/893540#M304243 Tabita2020 2020-04-23T19:06:38Z https://community.ee.co.uk/t5/Archived-Posts/I-have-been-waiting-for-the-new-phone-for-3-weeks-but-it-is/m-p/893788#M304244 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/776783">@Tabita2020</a>.</P> <P>&nbsp;</P> <P>Did you get an order number by email that you can use to track your order in our <A href="https://ee.co.uk/help/help-new/orders-and-delivery/order-status/how-do-i-track-my-order" target="_blank">online order tracker</A>?</P> <P>&nbsp;</P> <P>Jon</P> Fri, 24 Apr 2020 09:40:55 GMT https://community.ee.co.uk/t5/Archived-Posts/I-have-been-waiting-for-the-new-phone-for-3-weeks-but-it-is/m-p/893788#M304244 Jon_K 2020-04-24T09:40:55Z https://community.ee.co.uk/t5/Archived-Posts/I-have-been-waiting-for-the-new-phone-for-3-weeks-but-it-is/m-p/893798#M304245 <P>Yes have&nbsp;</P> Fri, 24 Apr 2020 09:54:47 GMT https://community.ee.co.uk/t5/Archived-Posts/I-have-been-waiting-for-the-new-phone-for-3-weeks-but-it-is/m-p/893798#M304245 Tabita2020 2020-04-24T09:54:47Z https://community.ee.co.uk/t5/Archived-Posts/I-have-been-waiting-for-the-new-phone-for-3-weeks-but-it-is/m-p/893799#M304246 <P>Yes have in stock&nbsp;</P> Fri, 24 Apr 2020 09:56:07 GMT https://community.ee.co.uk/t5/Archived-Posts/I-have-been-waiting-for-the-new-phone-for-3-weeks-but-it-is/m-p/893799#M304246 Tabita2020 2020-04-24T09:56:07Z https://community.ee.co.uk/t5/Archived-Posts/I-have-been-waiting-for-the-new-phone-for-3-weeks-but-it-is/m-p/893808#M304247 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/776783">@Tabita2020</a>.</P> <P>&nbsp;</P> <P>Sorry, were you able to check the order tracker?</P> <P>&nbsp;</P> <P>Did you get a confirmation email?</P> <P>&nbsp;</P> <P>Jon</P> Fri, 24 Apr 2020 10:06:10 GMT https://community.ee.co.uk/t5/Archived-Posts/I-have-been-waiting-for-the-new-phone-for-3-weeks-but-it-is/m-p/893808#M304247 Jon_K 2020-04-24T10:06:10Z