topic Re: lost phone in Archived Posts

lost phone

Ayisha — Fri, 24 Apr 2020 06:46:09 GMT

Hi,

I lost my Phone yesterday,

asking for a replacement SIM to be delivered to my home address.

Could you please tell me where is my replacement SIM, please?

thanks

ayisha xxxx

[mod edit: please do not post personal information on the public board. Thanks!]

BrendonH — Sat, 18 Apr 2020 20:58:42 GMT

Sims are sent via royal mail

It can be delayed with the currently climate.

Ayisha — Sat, 18 Apr 2020 21:00:37 GMT

how many days proximity

Northerner — Sat, 18 Apr 2020 22:25:34 GMT

It depends on your local postal service.

As @BrendonH has said the current lockdown means there will be delays.

Thanks

Ayisha — Fri, 24 Apr 2020 06:24:48 GMT

Witch Saturday you send it i receive a 1 mail few days ago its obliged to call a ee

I tell I don't have phone how can call if you want or any information about mi you can call my husband i give authority his number is

**************

Thanks

Katie_B — Fri, 24 Apr 2020 06:26:03 GMT

Good Morning @Ayisha.

How did you order a replacement SIM?

It can take 3-5 working days to receive your new SIM.

If this has passed, please give us a call on 0800 079 8586.

Thanks,

Katie 🙂