topic Re: Samsung Active2 Watch in Archived Posts

Samsung Active2 Watch

Faye_b23 — Wed, 22 Apr 2020 20:00:13 GMT

Hi, I placed an order yesterday for a Samsung Active 2 smart watch. It's an add on to my current contract. I had the confirmation email with the code starting XKO. When using the code to track my order it says there is no current information on my order. It's also not been added to my app as an add on. Any help would be much appreciated

Thanks

Re: Samsung Active2 Watch

Chris_B — Wed, 22 Apr 2020 20:40:08 GMT

@Faye_b23 The XKO number is an order number not a tracking number. You’ll receive another number and it wall says it’s a tracking number.

Re: Samsung Active2 Watch

James_B — Thu, 23 Apr 2020 10:24:14 GMT

Hi @Faye_b23,

Welcome to the EE Community. 🙂

That's great advice from @Chris_B. You'll receive a text message from DPD with your tracking information as soon as your delivery slot is confirmed.

Thanks

James