topic Re: Paying for an early upgrade. in Archived Posts

Paying for an early upgrade.

Alexiaronnyxx — Mon, 20 Apr 2020 19:45:34 GMT

Hi today I have paid for an early upgrade (£207) for an iPhone 11, this was at 16.55pm I have now had an email from EE at 20.32pm asking me to contact them by phone to give more information. Why is this?

Re: Paying for an early upgrade.

Chris_B — Mon, 20 Apr 2020 19:48:10 GMT

@Alexiaronnyxx Because they want to speak to you about something. Until you call your order will not be processed.

Re: Paying for an early upgrade.

Alexiaronnyxx — Mon, 20 Apr 2020 19:49:20 GMT

sorry stupid question but do you know what this will be about?

Re: Paying for an early upgrade.

Leanne_T — Tue, 21 Apr 2020 12:07:51 GMT

Hello @Alexiaronnyxx

Thanks for coming here and for joining EE 🙂

I have replied to your private message.

Have you had a chance to get in touch with us and had your order looked into?

Leanne 🙂