topic iPad Pro 2020 Order in Archived Posts

iPad Pro 2020 Order

IGT2472 — Mon, 30 Mar 2020 17:04:16 GMT

Hi There,

I called and ordered the iPad Pro 2020 on the 25th and was told it would be delivered on the 26th however it’s not, I have an order number and all it says in the tracking is Awaiting confirmation. Is there a delay with the iPads?

cheers

Ian

Re: iPad Pro 2020 Order

Katie_B — Tue, 31 Mar 2020 08:33:01 GMT

Good Morning @IGT

Thanks for coming to the community.

I am not aware of any delays regarding the iPad Pro 2020.

What colour and memory size did you order?

Speak soon,

Katie 🙂

Re: iPad Pro 2020 Order

IGT2472 — Tue, 31 Mar 2020 08:42:45 GMT

Hi Katie

its a space grey and 128gb order number **********

cheers

Ian

Mod edit: [please don't post personal information on the community].

Re: iPad Pro 2020 Order

Katie_B — Tue, 31 Mar 2020 08:47:04 GMT

Hi there @IGT2472.

The device both 11inch & 12.9inch both show as in stock and to expect dispatch within 1 working day.

I would recommend giving us a call so our mobile care team can check everything is ok on your account.

Katie 🙂

Re: iPad Pro 2020 Order

IGT2472 — Tue, 31 Mar 2020 09:05:51 GMT

Hi Katie,

ive just called and they are all on back order at the moment... I guess China are still trying to get back up and running

cheers

Ian

Re: iPad Pro 2020 Order

Cubofjudah — Tue, 21 Apr 2020 01:59:47 GMT

I have the same problem. Ordered a 1tb 12.9 space grey. Been a month. All I get when I track is. “Your order is on track”. No idea what to make of it. Couple of colleagues who ordered after me have got it. Don’t know if they treat Londoners different from others. And no one has an update. I’m kind of lost and annoyed

Re: iPad Pro 2020 Order

Cubofjudah — Tue, 21 Apr 2020 02:15:17 GMT

I have tried calling. But of no help. No one has any update or any clue about when the product will be available.

Re: iPad Pro 2020 Order

Leanne_T — Tue, 21 Apr 2020 06:18:26 GMT

Morning @Cubofjudah

Thanks for coming to the community.

As soon as your iPad is in stock and ready to be dispatched, we will update you and you will also get a text from DPD the day before delivery.

Thanks for ordering with us.

Leanne.