topic Re: Pre ordered handset still waiting after it was released on march 12th in Archived Posts

Pre ordered handset still waiting after it was released on march 12th

atdonk — Fri, 17 Apr 2020 14:24:43 GMT

Ordered handset upgrade in February still waiting for delivery

Re: Pre ordered handset still waiting after it was released on march 12th

Katie_B — Sat, 18 Apr 2020 13:23:39 GMT

Hi @atdonk.

Thanks for ordering with @atdonk.

What phone did you go for?

If you can also provide colour and memory size I would love to check if this is currently in stock.

Speak soon,

Katie 🙂

Re: Pre ordered handset still waiting after it was released on march 12th

atdonk — Sun, 19 Apr 2020 06:21:33 GMT

S20 ultra 512gb cosmic grey

Re: Pre ordered handset still waiting after it was released on march 12th

Christopher_G — Mon, 20 Apr 2020 12:39:40 GMT

Hi @atdonk

All orders are subject to stock from the manufacturer and we're working with them to ensure we can fulfil orders as quickly as possible.

Thanks for your patience so far. Our delivery company DPD will be in touch when the phone is ready to be dispatched.

If you'd like to discuss or amend your order, our Mobile Care team will be able to help you further.

Chris