https://community.ee.co.uk/t5/Archived-Posts/Add-to-plan-2x-same-item/m-p/890122#M304069 <P>I placed an order earlier today for 2x the galaxy buds + as and add to plan. The order went through I paid the upfront cost and received delivery confirmation. But ipon checking my bank balance I see that EE has only taken the funds for 1 of the buds and not 2. How can i confirm my order as the live chat is offline.</P> Sat, 18 Apr 2020 19:22:20 GMT Garycheese 2020-04-18T19:22:20Z https://community.ee.co.uk/t5/Archived-Posts/Add-to-plan-2x-same-item/m-p/890122#M304069 <P>I placed an order earlier today for 2x the galaxy buds + as and add to plan. The order went through I paid the upfront cost and received delivery confirmation. But ipon checking my bank balance I see that EE has only taken the funds for 1 of the buds and not 2. How can i confirm my order as the live chat is offline.</P> Sat, 18 Apr 2020 19:22:20 GMT https://community.ee.co.uk/t5/Archived-Posts/Add-to-plan-2x-same-item/m-p/890122#M304069 Garycheese 2020-04-18T19:22:20Z https://community.ee.co.uk/t5/Archived-Posts/Add-to-plan-2x-same-item/m-p/890927#M304070 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/772958">@Garycheese</a>.</P> <P>&nbsp;</P> <P>Welcome to the community.</P> <P>&nbsp;</P> <P>Did the confirmation email mention the quantity of your order?</P> <P>&nbsp;</P> <P>If not, the only way to check this would be to contact our <A href="https://ee.co.uk/help/help-new/get-in-touch?mboxSession=18a2c8b2fe1e4476a9f24eb200e704e2&amp;adobe_mc_sdid=SDID%3D31420A2F14D7F202-30321890AC8531F0%7CMCORGID%3D20E5776A5244554D0A490D44%40AdobeOrg%7CTS%3D1585724489" target="_blank">Customer Care team</A> so they can check for you.</P> <P>&nbsp;</P> <P>Jon</P> Mon, 20 Apr 2020 09:45:14 GMT https://community.ee.co.uk/t5/Archived-Posts/Add-to-plan-2x-same-item/m-p/890927#M304070 Jon_K 2020-04-20T09:45:14Z