topic Re: new phone ordered but no money has been taken but I have an xko order number. in Archived Posts

new phone ordered but no money has been taken but I have an xko order number.

tw284 — Fri, 17 Apr 2020 09:46:59 GMT

I ordered a new phone through an early upgrade yesterday online. Have recieved an order number but no money has been taken as payment. I wanted to check this order has actually gone through and is being paid for

Re: new phone ordered but no money has been taken but I have an xko order number.

James_B — Sat, 18 Apr 2020 09:10:45 GMT

Hi @tw284,

Welcome to the EE Community. 🙂

Has your payment been taken or have you had any further updates on your order?

Thanks

James