topic Re: Delivery of 4G router in Archived Posts

Delivery of 4G router

Notontoast — Sun, 12 Apr 2020 12:58:31 GMT

I ordered a 4GEE Home Router on 4th April but the tracking status still says “Awaiting confirmation”. I know theses are strange times but is there any way to get this delivered. I need it so I can work from home

Re: Delivery of 4G router

Schockwave — Sun, 12 Apr 2020 13:06:20 GMT

Hello I @Notontoast ,

Welcome to the community,

This will depend whether EE have them in stock, or are awaiting stock, but you could contact customer service to see whether they can give you an answer, as here in the forums we would not know the answer, but you may have to wait on the line for a long time, as they are very busy, due to the current situation with Covid-19 and being short staffed, due to staff isolation.

Re: Delivery of 4G router

Notontoast — Sun, 12 Apr 2020 13:15:45 GMT

Thanks for your advice

Re: Delivery of 4G router

Schockwave — Sun, 12 Apr 2020 15:01:47 GMT

@Notontoast , you are welcome, glad to help, have a nice day, stay safe.