topic Re: Multiple Packages Ordered Only One Arrived in Archived Posts

Multiple Packages Ordered Only One Arrived

TextualJoker — Thu, 09 Apr 2020 19:39:57 GMT

Hey,

I recently ordered two mobile phones and received the your order is on your way email for both mobiles.. However only one mobile arrived. I havent received a dpd or ee message about the other order delivery.

Do the packages (mobiles) get sent out individually? Or does it look like a problem.

Re: Multiple Packages Ordered Only One Arrived

James_B — Fri, 10 Apr 2020 11:39:13 GMT

Hi @TextualJoker,

Welcome to the EE Community. 🙂

Your order may have been dispatched separately if one of the phones was out of stock.

Was there only one item on your delivery note?

Thanks

James

Re: Multiple Packages Ordered Only One Arrived

TextualJoker — Fri, 10 Apr 2020 16:24:58 GMT

Yea it arrived today awesome 👌..thanks for getting back so quick and with the info

Re: Multiple Packages Ordered Only One Arrived

Katie_B — Sat, 11 Apr 2020 09:17:58 GMT

That's fantastic to hear @TextualJoker.

Thanks for letting us know.

Have a wonderful Easter weekend,

Katie 🙂