topic Order confirmation in Archived Posts

Order confirmation

Prezzer — Wed, 08 Apr 2020 22:46:48 GMT

Hey guys quick question, I placed an order for an add to plan accessory earlier today, I received my xko number on the next page however I have received no form of email confirmation, I just want to ensure my order was placed and accepted.

Many thanks

Andrew

Re: Order confirmation

Bethsmith994 — Wed, 08 Apr 2020 22:48:52 GMT

Hey. I'm in the same situation as yourself. Ordered the nintendo and got my confirmation number but no email. By time I went to screenshot the page it had logged out.

Just wondering the same as you, if we have got it or not

Re: Order confirmation

Prezzer — Wed, 08 Apr 2020 22:51:42 GMT

I ordered the same thing however I managed to grab a screenshot of my xko number, just need to find out what's going on with the order, I understand the console is in high demand currently however it does state my order was successful and a confirmation email should be sent immediately

Re: Order confirmation

Bethsmith994 — Thu, 09 Apr 2020 09:45:13 GMT

I've just rang them and been told unfortunately its out of stock and shouldn't have allowed me to get that far 🙄!! Hence why I havnt received my email.