topic Upgrade in Archived Posts

Upgrade

Lins612 — Tue, 07 Apr 2020 20:34:45 GMT

Upgraded at the weekend. Just received my phone and it's not the colour that I ordered. What do I do now?

Fatboy71 — Tue, 07 Apr 2020 20:56:56 GMT

We have no customer account access on here unfortunately.

So you will need to contact customer service on 150 and get them to rectify your order. They re-open tomorrow at 8AM.

If you need to contact EE from another phone (landline or a none EE phone) they can be reached on 08000790103

Profile closed — Tue, 07 Apr 2020 20:45:24 GMT

Welcome to the EE Community,

If you upgraded directly through EE please contact EE channel returns on freephone 0800 079 0103 and a advisor will be able to assist you.

Thanks,

David.