topic Re: Pausing my contract due to Covid in Archived Posts

Pausing my contract due to Covid

nedra — Mon, 06 Apr 2020 10:16:02 GMT

Due to covid, I have since return back to my home country for about 2 weeks due to government regulations. However, I'm still signed on my 18 month contract, and I do not want to cancel it - however, as I am not able to return to the UK anytime soon, is there by any chance I am able to put a pause on this?

Re: Pausing my contract due to Covid

Schockwave — Mon, 06 Apr 2020 10:34:26 GMT

Hello @nedra ,

Welcome to the community,

Please take a look here:

https://community.ee.co.uk/t5/EE-Community-news/Our-response-to-the-coronavirus/td-p/869990

EE do not pause contracts, but they may still be able to help.

Re: Pausing my contract due to Covid

Leanne_T — Mon, 06 Apr 2020 16:48:43 GMT

Hi @nedra

Thanks for posting on the community.

I have replied to your other post here, giving you some information on getting your account looked into.

Take care.

Leanne.