https://community.ee.co.uk/t5/Archived-Posts/New-phone/m-p/881522#M303646 <P>I was told my new phone would be here today no text message from courier, ordered phone on Saturday and need one as looking after vulnerable people the one i have wont hold charge port broke&nbsp;</P> Mon, 06 Apr 2020 16:42:39 GMT Alb1 2020-04-06T16:42:39Z https://community.ee.co.uk/t5/Archived-Posts/New-phone/m-p/881522#M303646 <P>I was told my new phone would be here today no text message from courier, ordered phone on Saturday and need one as looking after vulnerable people the one i have wont hold charge port broke&nbsp;</P> Mon, 06 Apr 2020 16:42:39 GMT https://community.ee.co.uk/t5/Archived-Posts/New-phone/m-p/881522#M303646 Alb1 2020-04-06T16:42:39Z https://community.ee.co.uk/t5/Archived-Posts/New-phone/m-p/881526#M303647 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/761828">@Alb1</a>,</P> <P>&nbsp;</P> <P>Welcome to the EE Community. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>&nbsp;</P> <P>I'm sorry to hear your phone hasn't been delivered yet.</P> <P>&nbsp;</P> <P>Our delivery operations are continuing as normal with extremely good service levels right across our network. Where possible we will still dispatch your order within 24 hours, but some orders may take a little longer to get to you.&nbsp;</P> <P>&nbsp;</P> <P>DPD will send you a text message with tracking information as soon as your delivery slot is confirmed.</P> <P>&nbsp;</P> <P>Thanks</P> <P>&nbsp;</P> <P>James</P> Mon, 06 Apr 2020 16:48:33 GMT https://community.ee.co.uk/t5/Archived-Posts/New-phone/m-p/881526#M303647 James_B 2020-04-06T16:48:33Z