topic Re: My Order in Archived Posts

My Order

breeny — Thu, 02 Apr 2020 08:39:09 GMT

I ordered an S20 Ultra the other day and the website is saying 1 day for delivery but my delivery link still says awaiting confirmation. any ideas?

Leanne_T — Thu, 02 Apr 2020 15:49:10 GMT

Hi there @breeny

Welcome to the community.

What variant Samsung S20 Ultra did you order?

Did you get an email confirming your order?

Leanne.

breeny — Thu, 02 Apr 2020 16:05:06 GMT

I ordered the S20 ultra 128GB in grey, I do have a confirmation email and text, the dates say awaiting confirmation

Leanne_T — Thu, 02 Apr 2020 16:13:02 GMT

This will be updated when your phone is ready to be dispatched, you will also get a text from DPD the day before your delivery.

If you would like the order checked, please give our Mobile Care team a call on 150, they can check your account for you.

Thanks.

Leanne.