topic Re: SIM Not received in Archived Posts

SIM Not received

R2010H — Wed, 01 Apr 2020 13:51:33 GMT

I signed up for a new EE contract 7 days ago, but have yet to receive the SIM. I appreciate the troubled times we are living through right now, but have no way of contacting EE to let them know.

I know that my account has been set up, because I've just received my first bill - so I'm paying for the privilege of not having a service.

Does anyone know how I make contact we them given the telephone helpline is for venerable customers only?

Thanks

Rob

Re: SIM Not received

Chris_B — Wed, 01 Apr 2020 13:56:50 GMT

@R2010H Sims are sent out Royal Mail 2nd class but if you need to call customer services you can call them on +44-800-956-6000

Re: SIM Not received

R2010H — Wed, 01 Apr 2020 14:13:39 GMT

Thanks Chris, will do!