https://community.ee.co.uk/t5/Archived-Posts/Refund-not-given/m-p/876153#M303419 <P>Hi,</P><P>&nbsp;</P><P>I cancelled an order for a4GEE hub the other week, and got confirmation that a refund would be sent. However, I have not heard anything else, and have not got my refund yet. How long is the current time scale for refunds to be processed? Obviously very tight for money at the moment.</P><P>&nbsp;</P><P>Thank you!</P> Tue, 31 Mar 2020 09:35:31 GMT Tibbz2 2020-03-31T09:35:31Z https://community.ee.co.uk/t5/Archived-Posts/Refund-not-given/m-p/876153#M303419 <P>Hi,</P><P>&nbsp;</P><P>I cancelled an order for a4GEE hub the other week, and got confirmation that a refund would be sent. However, I have not heard anything else, and have not got my refund yet. How long is the current time scale for refunds to be processed? Obviously very tight for money at the moment.</P><P>&nbsp;</P><P>Thank you!</P> Tue, 31 Mar 2020 09:35:31 GMT https://community.ee.co.uk/t5/Archived-Posts/Refund-not-given/m-p/876153#M303419 Tibbz2 2020-03-31T09:35:31Z https://community.ee.co.uk/t5/Archived-Posts/Refund-not-given/m-p/876504#M303420 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/755080">@Tibbz2</a>.</P> <P>&nbsp;</P> <P>Welcome to the community.</P> <P>&nbsp;</P> <P>A refund can take up to 10 working days to reach your account, although it's usually a little faster than this.</P> <P>&nbsp;</P> <P>If it goes beyond 10 days, I'd recommend contacting our <A href="https://ee.co.uk/help/help-new/get-in-touch?mboxSession=300b1a5976b2404db2cc0f6640f61000&amp;adobe_mc_sdid=SDID%3D7DE7528C4CE10A49-6349284B8C42B03A%7CMCORGID%3D20E5776A5244554D0A490D44%40AdobeOrg%7CTS%3D1585638046" target="_blank">Customer Care team</A>.</P> <P>&nbsp;</P> <P>Jon</P> Tue, 31 Mar 2020 14:35:05 GMT https://community.ee.co.uk/t5/Archived-Posts/Refund-not-given/m-p/876504#M303420 Jon_K 2020-03-31T14:35:05Z