https://community.ee.co.uk/t5/Archived-Posts/Unable-to-complete-transaction-when-upgrading/m-p/875839#M303401 <P>I have been trying to upgrade 2 phones I have on my account and every time i try to pay the upfront fee an error screen comes up and doent complete the transaction. Anyone else have this problem and how do i rectify it</P> Mon, 30 Mar 2020 20:23:17 GMT Sam2569 2020-03-30T20:23:17Z https://community.ee.co.uk/t5/Archived-Posts/Unable-to-complete-transaction-when-upgrading/m-p/875839#M303401 <P>I have been trying to upgrade 2 phones I have on my account and every time i try to pay the upfront fee an error screen comes up and doent complete the transaction. Anyone else have this problem and how do i rectify it</P> Mon, 30 Mar 2020 20:23:17 GMT https://community.ee.co.uk/t5/Archived-Posts/Unable-to-complete-transaction-when-upgrading/m-p/875839#M303401 Sam2569 2020-03-30T20:23:17Z https://community.ee.co.uk/t5/Archived-Posts/Unable-to-complete-transaction-when-upgrading/m-p/876273#M303402 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/754774">@Sam2569</a>.</P> <P>&nbsp;</P> <P>Welcome to the community <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>&nbsp;</P> <P>What error message are you getting?</P> <P>&nbsp;</P> <P>Could you try using a different browser to see if that helps?</P> <P>&nbsp;</P> <P>Jon</P> Tue, 31 Mar 2020 11:43:18 GMT https://community.ee.co.uk/t5/Archived-Posts/Unable-to-complete-transaction-when-upgrading/m-p/876273#M303402 Jon_K 2020-03-31T11:43:18Z