topic Re: Early upgrade in Archived Posts

Early upgrade

Kay3160 — Mon, 30 Mar 2020 12:47:19 GMT

I upgraded on Friday to an iphone 11 through the early upgrade, I have not received any update texts, my ee hasn't updated, cant find any information on this order anywhere, the money hasn't come out my account. I have the order number and proof of purchase through a screenshot. Can someone help.

Many thanks

Re: Early upgrade

Katie_B — Mon, 30 Mar 2020 17:44:29 GMT

Good Evening @Kay3160.

Welcome to the EE Community.

Thanks for upgrading with us :).

Have you tried tracking your device with your order number using the online tracker?

If yes, what does this report?

Speak soon,

Katie