topic Re: Upgrade to Note 10 Out of Stock when it was low stock... :-( in Archived Posts

Upgrade to Note 10 Out of Stock when it was low stock... :-(

Skibee101 — Mon, 30 Mar 2020 09:07:19 GMT

HI EE

I went through an early upgrade for the Samsumg Note 10 based on the fact that you have them in stock albiet "Last few" however when I gained the confirmation order it said you are out of stock... 😞 I need to understand when it will arrive as I would like to take advantage of the $100 cashback offer

Regards

Russell

Re: Upgrade to Note 10 Out of Stock when it was low stock... :-(

Katie_B — Mon, 30 Mar 2020 12:08:09 GMT

Good Afternoon @Skibee101.

Welcome to the EE Community.

Have you received an order number in the confirmation email?

If yes, are you able to track this by using the Online Order Tracker?

Katie 🙂

Re: Upgrade to Note 10 Out of Stock when it was low stock... :-(

Skibee101 — Mon, 30 Mar 2020 12:26:14 GMT

Hi Katie

Yeah I have it says Awaiting confirmation... rather than talk up someone time on a call I wondered if your digital team could provide an ETA - order no: XKO*********

Look forward to hearing from you

Russell

Mod edit: [please don't personal information on the community]

Re: Upgrade to Note 10 Out of Stock when it was low stock... :-(

Katie_B — Mon, 30 Mar 2020 12:27:11 GMT

Thanks for confirming @Skibee101.

As soon as your order is ready, this will be updated.

Once this has been despatched DPD will be in contact providing you full delivery information.

Finger's crossed it's not much longer.

Katie 🙂