topic Re: Online payment checkout not working in Archived Posts

Online payment checkout not working

Nash1975 — Fri, 27 Mar 2020 11:52:10 GMT

Trying to add an accessorise to plan and it when it gets to the payment page, it says sorry we cant process payment right now?

Is this due to a system error please?

Thanks

grannyapples — Fri, 27 Mar 2020 14:15:38 GMT

I have the same problem am trying to buy new iphone and change from SKY to EE, already have broadband and landline

Jon_K — Fri, 27 Mar 2020 15:02:59 GMT

Hi both,

I'm sorry to hear that you're unable to confirm the payment.

If you're still having trouble with this, I'd recommend contacting our Sales Team who will be able to process it manually for you.

Jon