topic Re: Delivery date avaiting confirmation? in Archived Posts

Delivery date avaiting confirmation?

Wons89 — Mon, 23 Mar 2020 21:47:43 GMT

Hello everyone. I've been ordered my new galaxy S20 Ultra 8 days ago and I still waiting for confirmation of delivery date. No message or email after so many days?! It's that normal with EE? Just pay us and... Many thanks and Bravo

Re: Delivery date avaiting confirmation?

Northerner — Mon, 23 Mar 2020 23:03:12 GMT

Hi @Wons89

Honestly I wouldn't expect it any time this month or maybe next month. These are in short supply and given that Samsung aren't able to manufacture or ship them then the only ones available are the ones already in warehouses.

Thanks

Re: Delivery date avaiting confirmation?

Wons89 — Mon, 23 Mar 2020 23:10:02 GMT

So why someone from Your team who spoke with me setting up my upgrade
didn't explain could be long avaiting time for it? Any word about it? All
week I'm checking if you updated something about it......

Re: Delivery date avaiting confirmation?

Sygleave88 — Mon, 23 Mar 2020 23:45:09 GMT

Im in exactly same boat. Just got to take it on the chin this time. seen as much bigger things are happening right now. Frustrating as it is.

Re: Delivery date avaiting confirmation?

Christopher_G — Tue, 24 Mar 2020 08:57:11 GMT

Hi @Wons89

Welcome to the community and thanks for ordering.

All orders are subject to stock from the manufacturer and we're working with them to ensure we can fulfil orders as quickly as possible.

Thanks for your patience so far.

Chris