topic Dpd delivery and S20 ultra in Archived Posts

Dpd delivery and S20 ultra

Kdonna — Sun, 08 Mar 2020 18:06:53 GMT

Anyone received and emails texts from dpd concerning delivery of S20 ultra..... I love in North East of Scotland and one day delivery tends to be 2 lol

Re: Dpd delivery and S20 ultra

Northerner — Sun, 08 Mar 2020 18:40:01 GMT

Hi @Kdonna

You will receive a text on the day it's due for delivery.

Thanks

Re: Dpd delivery and S20 ultra

Marrila — Mon, 09 Mar 2020 06:57:10 GMT

No text from dpd , but my order status has now updated to "dispatch expected in 24 hours" and showing delivery 10th.

So it should show later tonight as dispatched.

On the Samsung uk forum some people who ordered direct from Samsung have recieved dpd messages saying delivery today!

Re: Dpd delivery and S20 ultra

Kdonna — Mon, 09 Mar 2020 06:57:14 GMT

Surely you get email or text day b4 saying going to be delivered on..... Otherwise people will be waiting on 10th or whenever ee have said delivery and could be waste of time.... And days holiday from work

Re: Dpd delivery and S20 ultra

Jon_K — Mon, 09 Mar 2020 08:15:59 GMT

Hi @Kdonna.

You'll get a text from DPD confirming your one hour slot, usually on the morning of the the delivery date.

Have you had any initial text or email from DPD?

Jon

Re: Dpd delivery and S20 ultra

Kdonna — Mon, 09 Mar 2020 08:45:56 GMT

Nothing at all..... First thing I have received since 11th Feb other than order confirmation was text on Friday saying cos I pre ordered I will receive it 3 days early on 10rh.......but I can't just take time off assuming that's correct

Re: Dpd delivery and S20 ultra

Jon_K — Mon, 09 Mar 2020 08:53:39 GMT

Thanks @Kdonna.

I'd recommend getting in touch with our Customer Care team so they can check the current status of your order.

Let us know how you get on.

Jon